When your air conditioning breaks down, you want to make sure you have a company that you can trust to get the job done quickly. Look for a company that is experienced, offers a warranty on parts, and provides excellent customer service.
Ask friends, family members, and coworkers for recommendations. Also, check that they use quality replacement parts and that their technicians are licensed and insured.
Ask for Recommendations
Ask your friends, family members and coworkers for recommendations for air conditioning repair companies that they have worked with in the past. This can help you find a company that has a good track record, and offers high-quality service.
A quality AC repair service will offer a maintenance plan after your system has been repaired. This will help keep your unit running efficiently and can save you money in the long run.
Make sure to ask for a quote in writing before letting a repair company start working on your air conditioner. This will help you avoid being surprised by an astronomical bill after the repairs are done. You should also ask about their warranty policy. Any reputable repair company will provide their customers with a warranty.
Check Online Reviews
Online reviews are a valuable resource for finding a reputable air conditioning repair company. However, it is important to remember that not all online reviews are created equal. Some websites are more trustworthy than others and actively monitor reviews and delete fabricated testimonials. Other sites may encourage fake reviews by allowing companies to pay for positive feedback.
Be wary of HVAC reviews that mention competing companies in a way that seems unnatural or if they are written in marketing-speak. These reviews could be part of an effort by an unscrupulous vendor to skew the results in their favor.
You can also check social media to see how an AC company interacts with their customers. This can give you a good idea of how they will treat you and your home when they arrive to perform the repairs.
Check Their Track Record
When it comes to finding a good air conditioning repair company, the longer a company has been in business the better. This is because they have had more time to establish a solid reputation and prove themselves in the industry.
Also, they’ll have had more experience overcoming business mistakes, uncertainties and risks. This translates into reliability and customer service excellence.
This can make a big difference in the quality of your service and how much you end up paying for it. Also, look for companies that offer warranties and guarantees on their products and services.
Check Their License
When it comes to repairing your air conditioning system, you’ll want to work with licensed and insured professionals. This will protect you in the event of any mishaps or misunderstandings during the repair process.
It’s also important to ensure that the company’s license matches the name of the contractor who will be performing the work. This can be done by checking their credentials online or by asking for recommendations from past clients.
Once you’ve found a few companies that meet your requirements, ask them for hypothetical quotes for your AC repair. This will help you compare their service time, prices, and efficiency. Also, find out whether or not they offer warranties or guarantees on their services. If they do, this is a good sign that they stand behind the quality of their work.
Check Their Warranty
It’s important to check the warranty before choosing a repair company. HVAC warranties can be very different than warranty paperwork for other major purchases you may have made, and they can include a lot of legal language and stipulations.
For example, if you install non-compatible or off-brand parts, your manufacturer may void the entire warranty. Also, certain circumstances like storm damage (water or electrical surges) or physical destruction (e.g., a fallen tree) are usually excluded from warranties.
Save all documentation after any service, tune-up or maintenance so that you can prove your maintenance history in the event of a warranty claim. Homeowners insurance policies and home warranty companies can often handle AC repair costs if a manufacturer’s warranty is not available.